How PROS and A11ySolutions made their platform accessible at scale.
Overview
The challenge.
PROS partnered with A11ySolutions to make their flagship platform fully accessible across their digital presence. The project spanned multiple phases—from initial assessment and audit to remediation, design review, and ongoing support.
Our team worked in close coordination with PROS's internal design and development teams, providing clear deliverables, actionable recommendations, and hands-on guidance. The result was a more inclusive digital experience without compromising their brand identity or user flow.
Jany Cairo
Director Product Management at PROS
Results
Impact at a glance.
Metrics from the PROS engagement—audit scope, remediation coverage, and final conformance.
95%
Final score
WCAG 2.1 AA conformance achieved across audited scope.
47
Pages audited
Core templates, flows, and key user journeys assessed.
312
Issues resolved
Critical and high-priority items remediated and retested.
6 mo
Engagement
Phased rollout from assessment through remediation and support.
Progress
WCAG conformance by area.
Baseline vs. final scores across key functional areas.
Baseline Final
Scope
Audit coverage & remediation.
Modules audited, issues identified, and remediation status.
| Module | Pages | Found | Resolved | Status |
|---|---|---|---|---|
| Navigation & menus | 12 | 34 | 34 | Complete |
| Forms & inputs | 8 | 67 | 67 | Complete |
| Data tables & charts | 6 | 28 | 28 | Complete |
| Dialogs & modals | 5 | 19 | 19 | Complete |
| Dashboard widgets | 16 | 164 | 164 | Complete |
Timeline
Project phases.
Phased approach from assessment through validation.
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Week 1–2
Assessment & scope
Initial audit, priority matrix, and roadmap.
-
Week 3–8
Audit execution
Full manual and automated testing across critical flows.
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Month 2–4
Remediation & design review
Implementation support, design guidance, and fixes.
-
Month 5–6
Retest & validation
Verification pass and final conformance sign-off.
| Phase | Duration | Description |
|---|---|---|
| Assessment & scope | Week 1–2 | Initial audit, priority matrix, and roadmap. |
| Audit execution | Week 3–8 | Full manual and automated testing across critical flows. |
| Remediation & design review | Month 2–4 | Implementation support, design guidance, and fixes. |
| Retest & validation | Month 5–6 | Verification pass and final conformance sign-off. |
Deliverables
What we delivered.
Key outputs from the engagement.
Full audit report
Detailed findings, severity, impact, and remediation notes.
Prioritized backlog
Phased remediation plan with effort estimates.
VPAT / conformance statement
Evidence-backed documentation for procurement.
Design system guidance
Component-level patterns and dos/don'ts.
Testimonial
“I have been working with A11ySolutions for over four years, and they have consistently exceeded my expectations in every aspect. Their expertise in both functional and accessibility testing is unparalleled, making them an invaluable partner in ensuring our products meet the highest standards of quality and inclusivity. What truly sets A11ySolutions apart is their reliability, no matter the circumstances, I can always count on them, even for last-minute requests. Their responsiveness, professionalism, and deep understanding of accessibility and functional testing have made a significant impact on our projects. Their team's commitment to excellence and attention to detail ensure that we deliver the best possible experience to our users. I highly recommend A11ySolutions to any company looking for a trusted and knowledgeable accessibility partner.”